2023 Director’s Summit:
August 7-9, 2023 (in-person)
Redefine your competitive advantage and reassess what works in the current environment
Light a new fire of revenue that creates and grows at your center. Several proven strategies and how to implement them will be presented by your colleagues over the three days. These strategies propelled their centers after the pandemic and positioned them for growth. They are now going to share with you what they did and how they executed to maintain an effective flow of revenue.

Attend this Summit to have candid conversations with your peers and thought leaders about new development and trends in the industry. Learn best practices and evaluate your strategic choices in highly interactive small group sessions. This special professional development program is designed to provide you time, space, and peer feedback to effectively articulate the difference your center can make for your client organizations.
During three highly interactive days you will immerse yourself in an open dialogue with peers from different institutes facing real challenges and making opportunities work for their centers. We do not have all the answers individually but together can create our industry’s thriving future. The common trends and challenges are those things that everyone needs to pay attention to, but will need to be adapted and adjusted to your center’s particular culture, capabilities and market. In open face-to-face conversations you will pick up some new ideas and approaches and learn how to do things a little differently.
As the world discovered in the last few years, there is no substitute for learning and growing together in a group of peers. This is how we communicate, develop and build long lasting trust. We are thrilled to offer the Director’s Summit for you and your team members. This way you can join your peers for the most current and impactful learning experience. As a participant you will:
- Participate in live sessions
- Network with your peers in a live environment
- Participate in discussions before and during the sessions
- Contribute to the conversations
- Access strategic document developed during the Summit
Don’t miss out on this opportunity to learn from experienced peers in a very engaging environment for all who attend.
Agenda
This year’s in-person Director’s Summit is designed to provide time, space, and peer feedback to effectively articulate strategic responses to changes that are rapidly re-shaping our industry. It is organized around topics of on-going Special Interest Groups meeting regularly online and now in-person:
- University-wide View of Working with Customers
- Revenue Opportunities
- Pricing and Margins
- Faculty/Instructor Evaluations and Communicating Impact
- Staffing and Workforce Training Packages
- And a discussion around Artificial Intelligence and its impact on our industry
We know that everyone participating will both learn and contribute to the knowledge of everyone involved. We invite you to join your peers in this unique professional development experience that advances the capabilities of everyone involved in meeting the needs and objectives of our clients.
◊ Monday, August 7th, 2023, University of Michigan Executive Education Center
1:00-1:30 pm
Welcome to the Ross School of Business
Introductions – Nicholas Hamilton-Archer, University of Michigan
1:45-4:00 pm Achieving Strategic Benefits of the “One University” View
Daniel Rundhaug, Ph.D., Davenport University and David Lawrence, Michigan Tech University
4:00 – 7:00 pm Art Museum Visit, Dinner and Evening Networking Activities
◊ Tuesday, August 8rh, 2023, University of Michigan Executive Education Center
7:00-8:30 am Breakfast (included in your hotel stay)
Meetings in Special Interest Groups:
8:30-10:00 am Revenue Opportunities
Sarah Andrews, Lehigh University
10:00-10:30 am Break
10:30 am – Noon Pricing and Margins
Darrin Hammer, Texas A&M University
Noon – 1:00 pm Lunch (included in your hotel stay)
1:00 – 2:30 pm Faculty/Instructor Evaluations and Communicating Impact
Christine Gravelle, Texas A&M University
2:30 – 3:00 pm Break
3:00 – 4:30 pm Staffing and Workforce Training Packages
Daniel Rundhaug, Ph.D., Davenport University and Vanessa Kannemeyer, Rollins College
5:00 – 8:00 pm Dinner and Networking on your own
◊ Wednesday, August 9th, 2023, University of Michigan Executive Education Center
7:00-8:30 am Breakfast (included in your hotel stay)
8:30-10:00 am The Age of AI: Disruptions and Opportunities
Faculty Member, University of Michigan
10:00 – 10:30 am Break
10:00 am – Noon Reflections, Key learnings from the Summit, and Next Steps
Nicholas Hamilton-Archer, University of Michigan
Noon – Adjourn and Travel Safely
* Session topics, their order and other program parameters are subject to change
Who Attends
This program is designed for people responsible for developing and implementing strategies at non-degree business, professional, and executive education centers at universities. This usually includes executive education units in business schools, management or professional development units within continuing education schools, or stand-alone entities reporting directly to a dean or other high level administrator. In most cases, attendees have titles that include Assistant Dean, Director, Executive Director, or Manager. They all have the common challenge of creating strategies in response to changing business environment and customer demands. Their centers serve the business community by offering custom training engagements, consortia programs and/or open enrollment programs.
If this sounds like you, please join us for this summit to examine your current strategies, explore the internal and external factors influencing your success, and potential strategic responses to changes you are facing.
- Take advantage of this opportunity to focus on the most critical aspects of the success of your unit
- Get diverse perspectives and ideas from trusted colleagues facing the same challenges
- Develop a network of peer mentors
- Return to your team ready to share ideas and implement your own strategies
Travel and Lodging
- Detroit Metropolitan International Airport (DTW): Major Carriers, Delta, Southwest, United. About 20 minute UBER ride to campus.
- Rental cars available. Please check parking at the hotel.
- The Summit will take place at the The Executive Learning and Conference Center at the Stephen Ross School of Business. Please make your room reservation. All rooms have one full size bed. Breakfast and lunch is included in the room fee of $265/night before taxes and fees.
- Dinner on Monday will be long-table style within an upscale event.
In-Person Per Attendee Fee:
$800 – from a Member institution
$1000 – from a Non-Member institution
Register today and join the collaborative and innovative community of your peers.
To register, please fill out the form below. You will be invoiced in accordance to the membership status of your institution. Once your registration is received an invoice will be emailed to you. You will then have the choice of selecting payment by check or credit card. We accept Visa, MasterCard and AMEX. Your registration is complete when your payment is received.